SHIPPING IN POLAND

Delivery information

There is no delivery charge for orders over 299 PLN.

In case of an order below the amount of 299 PLN, the delivery fee realized by:

DPD courier:

- prepaid 19,99 zł

- cash on delivery 22,99 zł

InPost parcel locker:

- prepayment 14,99 zł

- cash on delivery 17,99 zł

Delivery time

From the moment the money is credited, preparation of the parcel and delivery takes from 1 to 4 working days. You will receive information that the package is ready for shipment in the e-mail sent to you. 

In case the product is not available immediately (information visible in the product window), you will receive an e-mail from us with a specific delivery time for this product, if it is not given.

Tracking of the shipment

You will receive an email with the tracking letter number when the shipment is transferred for transportation. You can use the tracking option on the DPD website to see where your shipment is currently.

If you have problems finding out the fate of an undelivered shipment, please use it:

DPD

From the 'Contact Customer Service' form on the DPD website or contact us by phone. DPD Customer Service works Monday through Friday from 8:00 a.m. to 8:00 p.m. and on Saturdays from 8:00 a.m. to 2:00 p.m. Helpline staff are available at 801 400 373 or 22 577 55 55.

InPost 

From the 'Contact Customer Service' form on the InPost website or telephone contact. InPost Customer Service works Monday through Friday from 7:00 a.m. to 10:00 p.m., Saturdays from 8:00 a.m. to 6:00 p.m. and Sundays from 8:00 a.m. to 4:00 p.m. Hotline employees are available at phone numbers: 722,444,000 or 746,600,000.

INTERNATIONAL SHIPPING (EUROPE)

In International shipping, a delivery fee is charged regardless of the order amount.

International shipping is done only by DPD courier:

Shipping price:

72 PLN for the countries listed below↓

Germany 

Slovakia

Czech Republic

Hungary

Netherlands

Lithuania

85 PLN for the countries listed below↓

Belgium

Luxembourg

Latvia

Denmark

Estonia

Austria

France

PLN 130 for the countries listed below↓

Slovenia

Sweden

Italy

Spain

Portugal

Romania

Finland

180 PLN for the countries listed below↓

Bulgaria

Greece

Tracking of the shipment

You will receive an email with a waybill number when your shipment is transferred for transport. You can use the tracking option on the DPD website to see where your shipment is currently.

If you have problems finding out the fate of an undelivered parcel, please use:

From the 'Contact Customer Service' form on the DPD website or contact us by phone. DPD Customer Service works from Monday to Friday from 8:00 a.m. to 8:00 p.m. and on Saturdays from 8:00 a.m. to 2:00 p.m. Helpline staff are available at 801 400 373 or 22 577 55 55.